1.All Products with 14-Day warranty and The 14-Day warranty begins on the day the product is delivered. Pls check your products upon receiving your order,if you happen to receive damaged products,missing items or wrong products,Pls contact us by email : firstname.lastname@example.org within 3 days, Customers must first send a clear photo about the problems, and our customers service will help you at first time to lower your loss.
2.”Dead on Arrival” (DOA) and “Wrong Item” claims must be reported to us within 72 hours from the delivery time.
3.Product degradation through wear and tear, along with breakage/damage during use, is solely the customer’s responsibility and is not covered by our warranties.If the customer has damaged/misused the item(s), the product’s warranty is immediately rendered void
4. All orders at giftcartoon.com is free shipping and We don’t charge any sales tax or export duties.But pls note Any and all import taxes and customs duties are the responsibility of the customer. Duties and taxes levied by the host country are beyond our control and scope.