Enjoy a happy shopping experience for customers ,is giftCartoon.com always pursuit for.We will try our best to provide quality product with decent price,However, If you are not satisfied with the items you received, it is easy for you to exchange or refund just by following policy
1. If you plan to return a package for personal reasons,not product itself ,pls contact our customer service once you received your package and the returning package must be postmarked within 14 days from the date you received and the returned items should be unused, undamaged.and Customer assumes all costs in shipping items back to us.
2. If you received wrong products or damaged items,please dont hesitant to contact our customer service at once with a photo of your wrong /damaged items received ,if it is our fault,we will resend a new one within 48hours and our customer service will also give you a return address to send the wrong /broken products back.